We encourage you to review the frequently asked questions we received and our responses to them. If you have another question, please fill in the form here.

Leasing

A contract under which the Company retains the leased asset (ownership of the car) until the end of the contract and the payment of all staggered lease payments. The Guest has the right to use the car in exchange for agreed monthly lease payments to the Company. The Guest is entitled to own the car after paying of all payments and all the terms of the contract which includes the Residual Value, or the Guest can return the car to the Company at the end of the lease term if he does not wish to own it.
ALJ United Finance commenced Shariah compliant lease program since 1994. Our services and products are constantly scrutinized and vetted by Shariah Board. For more information, you may check the Shariah Board Approval of our Lease to own product using the following link Shariah Board.
The residual value or final payment is the amount for which you may purchase the vehicle at the end of the lease, if you decide so.
Yes, it is fixed during the entire contract period.
The monthly payment must meet the 30% of the guest salary. In case the monthly payment is more than 30% of the salary, we will calculate the difference as a down payment, as well as in some occasions ALJUF will request for a down payment when the terms are not complied with instead of rejecting the application.
Yes, you can. However, you will have to pay the rest of the car value in addition to the three monthly payments to fund the cost of early closing of the contract after deduction of previous payments.
Yes, you can refinance the last payment for 24 months, if the total original period of the contract and refinancing do not exceed 72 months in accordance with the terms and conditions.
Once the current lease term ends and you have fulfilled your lease obligations, you have three options:
  1. Return your vehicle and enter into a new lease arrangement on a brand new one. This is our most popular option: It allows you to return your current vehicle, and if you qualify drive off with a new vehicle. For many customers, this option is one of the deciding factors for leasing - no worries with trade-in values or hassles with selling a used vehicle.

  2. Purchase the vehicle - Your lease agreement includes a lease-end Purchase Option Price. This allows you the flexibility to purchase the vehicle at an amount determined at the beginning of your lease. The company will collect any applicable fees and costs (registration, license, etc.) if you exercise this option.

  3. Return the vehicle - Another option is to return your vehicle and walk away.
The residual final payment is the amount for which you can purchase the vehicle at the end of the lease, if you decide so.
  1. Lower Monthly Payments: Due to the mechanics of the lease to own arrangement which include a final payment, your monthly payments are 30%-60% lower than the installment module to rent a vehicle.
  2. Warranty Comfort: Most people like to lease for a term that coincides with the length of the manufacturer's warranty coverage so that if something goes wrong with the vehicle, the repairs are always covered.
  3. Lower Upfront Cash Outlay: The lease to own arrangement requires little or no down payment*, which makes getting a new car more affordable and frees up your cash. However, you can choose to make a down payment, or trade in your old vehicle, to lower your monthly payment amount.
  4. No Used-Car Hassles With leasing, the headaches of selling a used car are eliminated. When your lease ends, you simply turn it back to the company and walk away, unless you decide to buy it or trade it.

  5. * Specific Conditions apply.

Your financial lease agreement allows you to pre-pay and purchase your vehicle. If you wish to exercise this option, please contact the branch for additional assistance. This transaction needs to be facilitated through the branch. A voluntary early purchase option fee, together with title, and license registration fees shall apply.

Account Maintenance

You can create or update your username and password through the site by following this link.
Yes, you can pay by bank card or alternative payment methods such as direct deposit, bank transfer or payment service.
Yes. However, the new date should fall before due date.
Yes. However, you would need to inform the branch.
Yes, the guest is obliged to pay the agreed payment on the dates specified on the contract, even though if he does not benefit from the leased vehicle for any reason.
  • Option 1: You have the right to purchase the car after fulfilling all the required payments and terms of a new purchase contract with the agreed residual value
  • Option 2: Return the car to the company, in which case the guest must return the car to the company intact, in working condition, with no defects and damages, except for which resulted into normal consumption and use
The Guest has the right to exercise withdrawal (cancellation of the contract). However, the following terms need to be considered:
  • The lease termination will be approved on the basis of the tenant's use of the leased vehicle up to a maximum of thirty thousand kilometers annually or 2500 thousand (five hundred kilometers) per month calculated from the meter reading at the conclusion of the contract. The meter reading is (50) fifty halal per additional kilometer
  • The price of lost equipment and accessories shall be calculated
  • Repair costs of any mechanical, electrical or structural damage are added
  • Any traffic or other fines are added to the calculation
Yes, in some cases, you have to pay the value of the original cost (the cost of the term) in addition to three monthly payments following the month of cancellation. The value will be calculated based on the guest usage of the vehicle.
The mechanism is conducted through specialized third party entities.
The company is not responsible for the loss of any personal belongings in the car in case the vehicle is retrieved.
• Transfer of files may result to assignment to one of our collection centers in other locations. However, the guest could deal with any branch of the company, in any region in the Kingdom, or any branch is considered as representative of the company.

Insurance

The Guest is obliged to use the leased vehicle for the agreed purposes within the normal usage limits and he shall be responsible to carry out the vehicle operational maintenance and its expense.
The Guest is the beneficiary of the insurance policy. However, the company shall be entitled to any amounts or compensation paid by the insurance company.
The guest will have the following benefits :
  1. Payment of medical expenses for personal accidents of the lessee or the commissioner of the vehicle
  2. Third party compensation in cases of accidents.
  3. Car damages that occurred during the contract period shall be repaired by the company maintenance on the following cases:
    1. Accident
    2. Fire, explosion, self-ignition or lightning;
    3. Damages resulting from attempted theft;
    4. Total theft
    5. Natural disasters
    6. Personal accidents of the driver according to the coverage schedule mentioned in the fourth article of the contract with the insurance company
No, the Company has the right to choose any insurance company or to replace them during the contract.
The vehicle is total loss if the repair cost is 50% or more than the value of the vehicle, in this case the account is settled under the terms of the contract.
No, in case of total loss, the financial lease contract will be terminated and the account is settled under the financing contract terms and conditions.
Yes, the guest shall bear the damage value for each partial / total accident according to the type of vehicle and the percentage of accident mistake on the guest.
No. The vehicle is repaired at Authorized centers by the insurance company
  • Contact the Traffic Department / Najim company immediately after the accident
  • Do not leave the accident location or leave the vehicle until the traffic / Najim company has attended, and issued a description of the incident.
  • Visit the Traffic Department/Najim Company to receive the report of the incident determining the responsibility for the accident in addition to the permission to repair the vehicle.
  • Notify the nearest branch about the details of the accident immediately within the maximum period of 24 hours.
  • Guest should notify the branch as soon as possible in case of total loss.
  • The Guest should not waive any of the rights arising from the incident report
In case of death, the contract is terminated and the company is entitled to return the vehicle and dispose it or refinance it to the heirs if they wish to continue using the car.

Other

The delegation should be renewed every three months.
Yes for GCC and Egypt but excludes Qatar and Yemen.
The guest is obliged to notify the Company whenever a situation occurred that prevent the use of the vehicle completely or in part. You can contact the nearest branch or through the ALJUF CRM (012) 2608600
No. You must comply with specific terms & conditions that are set by the Company.
Finance plans depend upon the season and differ with the make and model of the vehicle. You're welcome to see your nearest branch for specific details.
No. Unless the workshop has exceeded the estimated time communicated to you to repair the vehicle or as a result of the manufacturer's warranty repair. Under these specific limited conditions the company reserves the right to monetarily compensate you.

Financing Tools

The actual price and payment amount quoted on the Calculator is an approximation and is to be used as a financial guide only. The actual price and payment amount may vary due to many factors and does not include title and registration fees. Contact the branch for complete details.